Alpha TND

This Privacy Policy is an agreement between ALPHA TND LTD ("Company," "we," "us," or "our"), a company incorporated and having its registered office at Miotso Village, Prampram Road, Greater Accra, GN – 2109-5880, and corporate office at Plot 267, Boundary Road, Opposite Jägermeister, Shiashie, East Legon, Accra, GA – 287-9482, the owner and operator of www.alphatnd.com (the "Website"), and you ("user" or "you"), a visitor or user of the Website.

By accessing and using the Website, you explicitly consent to the collection, processing, and use of your personal information as outlined in this Privacy Policy. If you not agree with any terms in this Privacy Policy, please do not use the Website.

1. Data Protection Commitment

   ALPHA TND LTD is committed to protecting your personal data in accordance with applicable data protection laws and regulations. We have implemented reasonable security measures to safeguard your information.

2. Information We Collect

   We may collect and process the following types of personal information:

   • Personal Identification Information : Name, email address, phone number, correspondence address.
   • Account Information : Username, password, and preferences.
   • Transactional Information : Details of purchases or inquiries made through the Website.
   • Device & Technical Information : IP address, browser type, operating system, and browsing behaviour.
   • Cookies & Tracking Data : Information collected via cookies, web beacons, and similar technologies (see Section 6 for more details).
3. How We Use Your Information

   We use your personal data for the following purposes:

   • To provide and personalize our services, including registration, customer support, and service updates.
   • To improve our Website, enhance user experience, and perform analytics.
   • To communicate with you, including sending updates, promotional materials, and responses to inquiries.
   • To comply with legal obligations and prevent fraud or misuse of our Website.
4. User Consent & Age Restrictions

   By using this Website:

   • You explicitly consent to the collection and processing of your personal data as described in this Privacy Policy.
5. Sharing & Disclosure of Information

   We do not sell your personal information to third parties. However, we may share your data with:

   • Business Partners & Service Providers: To provide our services (e.g., payment processors, customer support).
   • Legal & Regulatory Authorities: If required by law, regulation, or legal proceedings.
   • Third-Party Websites: Our policy does not apply to third-party websites linked from our website.
6. Cookies & Tracking Technologies

   Cookies help us enhance your experience on the Website. They allow us to:

   • Recognize returning users and remember preferences.
   • Analyse website traffic and optimize performance.
   How to Manage Cookies You can manage or disable cookies through your browser settings. However, disabling cookies may affect Website functionality.
7. Your Rights & Choices

   You have the right to:

   • Access & correct your personal data by contacting us.
   • Withdraw consent for certain data processing activities.
   • Request deletion of your data, subject to legal retention requirements.

   For requests, email us at info@alphatnd.com.

8. Data Retention

   We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, data is deleted or archived securely.

9. Security Measures

   We implement strict security controls to protect your data from unauthorized access, alteration, or disclosure. However, users are responsible for safeguarding their passwords and account credentials (as and if applicable).

10. Modifications to the Privacy Policy

    ALPHA TND LTD reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page. Continued use of the Website signifies acceptance of any updates.

11. Intellectual Property Rights

    All content on our website, including logos, trademarks, text, graphics, images, videos, and software, is owned by ALPHA TND LTD and protected under intellectual property laws.

    You may not copy, reproduce, republish, sell, or modify any content without prior written permission from ALPHA TND LTD.

12. Limitation of Liability

    To the extent permitted by law, ALPHA TND LTD, its affiliates, employees, directors, and agents, shall not be liable for any:

    • Direct, indirect, incidental, or consequential damages, including data loss or loss of profits.
    • Unauthorized access to personal data due to user negligence or external cyber threats.
13. Contact Information

    For any questions regarding this Privacy Policy, you can contact us at:

    • Email: info@alphatnd.com
    • Corporate Office: Plot 267, Boundary Road, Opposite Jägermeister, Shiashie, East Legon, Accra.